Emperor Wargaming

Independent wargaming and hobby shop

Returns Policy

We offer a 28-day returns policy. If you want to return your purchase for any reason, return it to us within 28 days still in the original, unopened and undamaged, packaging for a full refund.

Customers have the right to cancel or amend any order before it has been dispatched. If the customer wishes to amend or cancel an order after dispatch the customer will be liable for the costs incurred.

Customers are responsible for the postage costs involved in returning any items to us. Emperor Wargaming is liable for any supplementary costs incurred by a customer caused by delayed, lost, or misrouted orders.


We aim to deliver order to UK customers within 3 to 4 working days. Shipping will be made by either Royal Mail or DPD courier service. Shipping Charge is calculated by weight for orders below £70. Any items weighing under 2Kg will cost £2 and orders totalling over 2Kg will cost £5. Orders above £70 qualify for free UK delivery.